Work at APS >> Senior Business Analyst
Senior Business Analyst
Title:Senior Business Analyst
Department:Information Systems

Senior Business Analyst


Who we are:


The American Physical Society (APS) is a nonprofit membership organization working to advance and diffuse the knowledge of physics through its outstanding research journals, scientific meetings, and education, outreach, advocacy, and international activities. APS represents more than 50,000 members, including physicists in academia, national laboratories, and industry in the United States and throughout the world.


Position Summary:


We are looking for a person who thrives in a multi-project, dynamic, and diverse environment to collaborate toward the American Physical Society's, Information Technology department's strategic goals. As a Senior Business Analyst for APS you would utilize various elicitation techniques to gather pertinent information to plan effectively, design, develop, and launch the business, financial, and operations systems supporting core organizational functions. You are someone who can recommend solutions that will best fit the overall alignment with APS organizational objectives. In addition, for this role the Senior Business Analyst must identify and create clear and concise alternative, constructive and forward-thinking solutions for multiple business objectives and requirements. You would be a Product Owner within the Information Technology team, having a variety of responsibilities, including supporting strategic projects from start to finish, advising on our long-term roadmap to ensure scalable and innovative solutions, and driving process and mentoring other business systems analysts on the team.


The ideal candidate will be able to:


1. Interacting directly with source system vendors, understanding downstream impacts, and will apply proven communication, analytical and problem-solving skills to create final functional definitions.

2. Being responsible for managing projects and onboarding new vendors, identifying key components of a project and the impact across the organization, designing/improving and documenting workflows, and proposing the best solution.

3. Coaching junior analysts and preparing performance reports/metrics/dashboards for the department/documenting workflows within the organization.


The APS has a “remote first” concept that promotes equal treatment and equal access, independent of physical work location, with a majority of staff working primarily from remote work locations. APS values diversity and welcomes candidates from a variety of backgroundsThis position could require at times in office work, various geographic events and meeting attendance as instructed by your Supervisor. APS offers a dynamic work environment with an outstanding total compensation package including salary, outstanding benefits, and excellent paid time off.


A Typical Week May Look Like This:


  • Maintains a detailed understanding of the software used by APS to serve the departments supported by the group
  • Supporting the day-to-day operation of the software
  • Understands and supports business procedures of various departments (Membership, Development, and Meetings) of a non-profit to provide procedural solutions, software customization, or development as needed.
  • Administers, configures, and builds solutions in Salesforce and associated applications
  • Develops API solutions and integrations with third-party systems.
  • Provides advanced support to users.
  • Works closely with vendors to implement projects, patches, and upgrades.


Scope and Relationships:


  • Frequent contact with internal users, developers, and other technical staff. Regular contact with project managers, supervisors, end users, and related support staff.
  • Frequent contact with external software developers to ensure new modules, APIs, or database modifications are customized and integrated according to APS business needs. Vendor customer support when advanced technical support is needed.

Is This You:


Education: B.S. in Computer Science, Information Sciences, or equivalent

Certification: ITIL, PMP, Salesforce admin and developer certifications desirable


Experience, Knowledge, Skills, and Abilities:


  • Minimally 4 years of experience in a technical environment as an analyst
  • Solid understanding of relational databases and the ability to write SQL
  • Ability to understand the and read programming languages such as: Apex, Java, Javascript, Python, Ruby.
  • In-depth understanding of web-based software and API design.
  • Effective project management, communications, and related skills
  • Strong organization, documentation, and prioritization skills.
  • Strong written and verbal communication skills.
  • Excellent attention to detail.
  • Ability to adapt to quickly changing schedules.
  • Ability to work well with interdepartmental teams as well as independently.


Travel: Position may require some business travel to attend meetings and events as directed by the supervisor.


Our Mission:

To advance and diffuse the knowledge of physics for the benefit of humanity, promote physics, and serve the broader physics community, we:

  • Provide a welcoming and supportive professional home for an active, engaged, and diverse membership
  • Advance scientific discovery and research dissemination
  • Advocate for physics and physicists, and amplify the voice for science
  • Share the excitement of physics and communicate the essential role physics plays in the modern world
  • Promote effective physics education for all

Our Core Values:

  • The Scientific Method
  • Truth and Integrity
  • Diversity, Inclusion, and Respect
  • Partnering, Cooperation, and Open Collaboration
  • Speaking Out
  • Education and Learning

The American Physical Society is an affirmative action and equal opportunity employer. It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race, religious creed, alienage or citizenship, religion, color, ethnicity, sex, national origin, age, disability, marital status, familial status, protected veteran status, protected military status, physical or mental disability, sexual orientation, gender identity, genetic information, predisposing genetic characteristics, ancestry, domestic violence victim status or any other characteristic protected by law with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job. This policy applies to all jobs at APS. The American Physical Society is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please contact APS Human Resources.


All APS Employees must be vaccinated and provide proof of vaccination via our secured vaccination portal Safeter upon hire, unless they have an HR approved medical or religious exemption. The APS has a “remote first” concept that promotes equal treatment and equal access, independent of physical work location, with a majority of staff working primarily from remote work locations. PM21




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