|Department:||Journal Information Systems|
This is a unique opportunity to be part of a small team using the latest technologies that build and support applications used by authors, reviewers, and staff to support editorial and peer review processes.
The support engineer bridges development, operations, and customer support using technical expertise to proactively maintain and optimize systems as well as resolving issues. The position is based at the APS Editorial Offices in Ridge, New York, close to Brookhaven National Laboratory and Stony Brook University, and 60 miles from New York City.
We’re a group who happily share knowledge and value other ideas, while working in a bright, modern office with a friendly atmosphere and flat hierarchies. We will challenge you with interesting work while providing you with a collaborative culture in a fast-paced environment. We provide the support, tools and resources to flourish in your role and you'll be able to draw on the support of a widely experienced team.
Our staff is encouraged to attend industry conferences and we are constantly playing with new tools and use all the latest and greatest technologies, affording you the capability to impact all aspects of your projects. Other incentives for working at APS are great pay, great benefits, generous 403(b), fun company events, commuter benefits, and 3 weeks paid vacation.
If possible, when applying, please provide code samples and URL's of previous applications you've developed. Candidates who provide links to their GitHub profiles or personal websites with technical articles and/or code samples will receive priority.
Our ideal candidate is a curious person committed to continual learning, is solutions focused and looks to make improvements. They have 1-3 years practical software development, systems administration, support engineer, and/or application support, along with a bachelor’s degree or equivalent experience.
Required Knowledge, Skills and Abilities:
Strong troubleshooting and problem resolution skills along with excellent written/verbal communication skills
The ability to support complex projects with multiple technologies and integrations with dynamic requirements
Proficiency with AWS and general cloud infrastructure principles.
Familiarity with Linux and/or Mac software development environments and command-line and scripting tools
Experience with infrastructure as code tools (Terraform and/or Cloudformation preferred)
Experience deploying software applications to production using tools such as Git, docker, kubernetes, CI/CD servers, serverless functions (AWS Lambda, GCP Cloud Functions, etc.)
Experience with application performance management and observability tools (ex: Sumo Logic, Splunk, New Relic, Rollbar, Datadog, Prometheus) highly desirable
Strong organization, documentation, and prioritization skills.
Excellent attention to detail.
Ability to adapt to quickly changing schedules.
Ability to work well independently.
Most work performed in an office environment.
Incumbent may sit for long periods of time at desk using computers.
Incumbent may use keyboards, computer pointing devices, telephone, and other office equipment.
Flexible work hours to accommodate the time differences for meetings and events as requested.
Ability to lift up to 5 lbs as part of job responsibilities.
Position may require some business travel to other APS offices and to attend meetings, events, and conferences as directed by supervisor.
To advance and diffuse the knowledge of physics for the benefit of humanity, promote physics, and serve the broader physics community, we:
The Core Values That Drive Our Mission Are:
The American Physical Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ethnic or national origin, ancestry, pregnancy (including childbirth or related condition), citizenship, familial status, mental or physical disability, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.
We welcome you to apply today!